AI Policy

Last updated October 16, 2026

Dheed uses artificial intelligence in a few features. This page explains what they do, what information they use, and the limits we put on them.

1. Where Dheed uses AI

• Dheed AI, the chat assistant in your account, answers questions and makes changes you ask for, such as adding a lead or preparing a draft invoice.
• The AI Receptionist answers your business phone, books appointments, takes messages and, with consent, calls customers back.
• AI writing drafts text for websites built with Dheed.

2. What the AI can and cannot do

• Dheed AI works only inside your own business account, with the same permissions as the person using it. It cannot see other businesses.
• Dheed AI never sends texts, emails or invoices to customers, never deletes anything, never takes payments and never changes texting or calling consent. Invoices it prepares are drafts for you to review.
• Every change Dheed AI makes is recorded in your account's activity log.
• The AI Receptionist tells callers it is an AI assistant, and only places calls to people who agreed to calls.

3. Your information

• To answer, the AI receives only the information needed for that request, such as your question and the records it looks up.
• Dheed AI and AI writing use Anthropic's Claude models through Anthropic's commercial API. Anthropic does not use data sent through its commercial API to train its models.
• The AI Receptionist uses voice AI providers listed on our Data Processing page, under their business terms.
• We do not use your business's data to train AI models.

4. Accuracy

AI can make mistakes. Check important details, amounts and anything that goes to a customer. Do not rely on AI output as legal, medical, tax or financial advice. Health and care businesses must not enter health information into Dheed, and the AI is told not to record it.

5. Limits and fair use

Dheed AI has a monthly allowance per business so the service stays fast and affordable. When it is used up, it pauses until the 1st of the next month.

6. Contact

Dheed, operated by Saveure, LLC, 1070 Montgomery Rd, Unit 2101, Altamonte Springs, FL 32714. Email contact@dheed.com or call (888) 407-0202.