Data Processing and Subprocessors
Last updated October 16, 2026
This page explains how Dheed handles the information businesses keep about their own customers, and lists the companies that help us run Dheed.
1. Our roles
For the information your business keeps in Dheed about your customers, leads and contacts, your business decides what is collected and why, and Dheed processes it on your behalf and under your instructions, as a service provider (often called a processor). For your own account information as a Dheed customer, Dheed is responsible as described in our Privacy Policy.
2. What we commit to
- We use your customers' information only to provide and support Dheed for your business, never to sell it or market to your customers ourselves.
- People at Dheed access it only when needed to support you, fix problems or keep the service secure.
- We protect it with access controls, encryption of connection keys and passwords, and backups.
- We tell you without undue delay if we learn of a security incident that affects your data.
- We help you answer requests from your customers to see, correct or delete their information.
- When you close your account, you can export your data for 30 days; after that it is deleted from the live system and ages out of backups.
3. Subprocessors
These companies process data for us to run specific parts of Dheed. Some are used only when a business turns on the related feature.
| Company | What for |
|---|---|
| Hostinger | Hosting the Dheed app, database and websites |
| Stripe | Subscription billing, and card payments on invoices through Stripe Connect |
| Twilio | Business phone numbers, texting and call routing |
| Retell AI | AI Receptionist calls (voice AI) |
| Anthropic | Dheed AI and AI website writing (Claude models) |
| Google Sheets lead sources, Google Ads lead forms and Google sign-in, when connected | |
| Microsoft | Sending business email through Microsoft 365, when connected |
| Name.com | Registering domain names bought through Dheed |
| Our email delivery provider | Sending account emails from Dheed (Amazon SES, SendGrid or Mailjet, as configured) |
We update this list before adding a new subprocessor that handles customer data. Businesses that need a signed data processing agreement can ask us.
4. Contact
Dheed, operated by Saveure, LLC, 1070 Montgomery Rd, Unit 2101, Altamonte Springs, FL 32714. Email contact@dheed.com or call (888) 407-0202.